What Personal Information do We Collect?
Canadian privacy legislation defines "Personal Information" broadly as information about an identifiable individual or as information that allows an individual to be identified. For the purposes of this policy, Personal Information means information about an identifiable individual as defined from time to time in applicable privacy legislation. Generally speaking Personal Information does not include what is considered business contact information: your name, title or position, business address, telephone number, facsimile number or e-mail address. The types of Personal Information that Arrow Web & Graphic Design may collect about you includes your name, home address, telephone number, personal e-mail address, and billing and account information.
We also collect from former employers and other third parties, and from publicly available sources, personal information about prospective or current employees, contractors and partners that is reasonably required to establish, manage or terminate an employment, contractual or partnership relationship.
Why do We Collect Your Personal Information?
In general, Arrow Web & Graphic Design collects, uses and discloses Personal Information about our clients and service providers in order to provide our clients with professional consulting services, and about applicants for positions with Arrow Web & Graphic Design for the purpose of evaluating the application and deciding whether to establish (and subsequently to manage or terminate) an employment, contractual or partnership relationship. More specifically, we collect, use and disclose your Personal Information for the following purposes:
To Whom do We Disclose Your Personal Information?
From time to time, Arrow Web & Graphic Design may disclose your Personal Information to:
Where do We Store Your Personal Information?
Your Personal Information is stored in secured locations and on servers controlled Arrow Web & Graphic Design, located at the offices of our service providers.
How May You Obtain Access to Your Personal Information?
Upon your written request, subject to certain exceptions, Arrow Web & Graphic Design will inform you of the existence, use and disclosure of your Personal Information and will give you access to that information. Access requests should be sent to Managing Director, Daniela Arceo, using the contact information below.
Privacy and Our Website
Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in surveys. If you are known to Arrow Web & Graphic Design as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.
E-mail Communications – Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the services of Arrow Web & Graphic Design and other third parties with whom we have a relationship. In this process, we may collect certain information such as the date/time you first opened our e-mail communications, the number of times you open our e-mail communications, the number of click-throughs per article, total click-through activity on the contents of our e-mail communications and compile generally the related statistics. We may combine and store any such information to manage and improve our e-mail communications to you. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future marketing or promotional e-mails from Arrow Web & Graphic Design.
Links – Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third party websites may have different privacy policies and practices than Arrow Web & Graphic Design, and Arrow Web & Graphic Design has no responsibility for such third party websites.